Testimonial - Miss Money Penny

“The team at JM Virtual Business Services started working with us at an extremely busy period for my business. Our staff was struggling with managing customer requests, optimising their time, and overall task visibility. After working with us for a few weeks to see first-hand what our business requirements and goals were, the team completed a business review. They recommended procedures, best practices and systems to enable both visibility and automation that was needed. Training, support and advice was offered throughout this process. Incoming calls and emails reduced as client’s needs were being met promptly and no longer requiring follow-up. Our new system, once we became familiar with it, has allowed for quick and easy communications between staff located in multiple locations, a history of emails and jobs as well as an automated approach to handling requests. Also, the team managed our incoming calls, which allows our staff to focus on work at hand and still speak with clients in a timely fashion.” - Amy Pyers (Director/Owner of MMP)