JM Virtual Business Services’ primary goal is to empower their client with knowledge on Zoho’s functions and processes, so they are in control of their operating system. Clients can choose to be as hands-off or hands-on as they like. However, they’ll always walk away knowing precisely why something didn’t work while receiving the most cost-effective solution that works within their current subscription. Find out how JMVBS assisted BIR Finance.

Have you ever been so busy with set work tasks that at the end of every day you find yourself thinking, “If I only had one more hour!” This is a common problem for most people who have a demanding 9-5 work week, there never seems to be enough time in a day when trying to juggle busy lives and the completion of set tasks which ultimately leads to overwhelming workloads, working overtime or through lunch breaks, or worse, unhappy clients due to deadlines not being met. Time is an asset and the most valuable currency to any business, therefore, finding a solution to this problem is essential to businesses and by incorporating productivity apps into the workplace will not only aid in providing extra time each day, but also help to create an efficient work environment. There are many options to choose from; most of which are equally as good as the last, but subjective to each business’s specific needs.

Miscommunication between clients is a far more common occurrence than some people may realise, which isn’t always ideal when it leads to an unhappy customer. It could happen to almost anyone and be something as simple as mishearing one word or not highlighting the one crucial paragraph in a brief that could determine whether a project you’ve put hours of hard work into is a success or total flop. Client satisfaction is both a crucial and vital component in the reputation and success of any business, additionally, the quality of your communication with clients has a major impact on your company’s future direction as a recent study indicated it can take up to 12 good experiences to make up for one bad experience.

A lot has changed in the world over the last two years, particularly how we conduct the modern workplace. Now more than ever, it’s become a common practice for employers of many different industries to provide a hybrid/remote work environment. A hybrid workplace combines in-office and remote work. Essentially, it is the idea that employees will either be remote, in-office, or a mix of the two. This is a concept where the employee can do his or her job from multiple locations such as in the comfort of their own home, a hotel room, a coffee shop, or the office by using company approved assets, policies, and tools. Being able to work from home provides flexible working hours to the employee and is a helpful option for delivering work life balance, while simultaneously helping to meet the needs of the organisation.

Cybercrime: Current Trends and How to Avoid Being Caught Out in a Scam

What the BPO Industry Can Do to Ensure Client Data Safety

With the new financial year approaching, employing your own virtual assistant to help your business get organised should be your priority, especially with the recent rise of inflation continuing to climb and putting a strain on small business owners. With this in mind, now could be a better time than ever to source a virtual assistant in order to ease financial burden and raise the quality of service within your business.

JM Virtual Business Services had the pleasure of being featured in the Werribee Hospital Foundations monthly “In Good Health” newsletter after volunteering on June 2nd at the hospitals very first Charity Golf Day.